Skip to content

Product Manager

  • Hybrid
    • Exeter, Devon, United Kingdom
  • Product

Job description

DigiTickets provide ticketing and operational systems for many of the UK’s leading visitor attractions. We’re looking for a talented and driven Product Manager to join our team. Reporting to the Product Team Leader you’ll be a key contributor to the product strategy, roadmap and outcomes of the DigiTickets product suite.

  • Review and consolidate multiple sources of data to identify Product opportunities. Consolidate your discovery to contribute to the Product strategy

  • Stay close to the market by understanding competitor offerings, industry trends, and where the future of the tourism and attractions sector is heading

  • Collaborate with colleagues across the business and with external partners to align stakeholders behind the product vision: Champion the Product and the voice of the Customer across the Organisation

  • Scope and prioritise activities based on business and client impact

  • Own the roadmap and delivery for your area of focus: in collaboration with the wider team deliver roadmapped items against committed timeframes

  • Work closely with UX, Engineering and QA to deliver priorities from well scoped pieces of work with clear acceptance criteria

  • Work in an Agile way, shipping MVP’s and iterative improvements

  • Define and monitor key product metrics that demonstrate value and key customer outcomes 

  • Monitor post-launch performance 

  • Create and publish Produce release documentation and contribute to ensuring Help content is up to date and relevant

  • Use AI to move faster and generate value within your work

Benefits 

  • Holidays: 25-30 days of annual leave (plus bank holidays), with increased entitlement based on service

  • Salary: Up to £45,000 based on experience 

  • Nest Pension scheme 

  • Discretionary company bonus 

  • Annual Training Allowance: Receive support for certifications and professional development

  • Birthday Leave: Enjoy a day off on your birthday to celebrate

  • Team Outings & Events: Be part of a collaborative and social team culture

Job requirements

Essential

  • 3+ years in product management, ideally B2B SaaS

  • A track record of owning a product area end to end — discovery through launch to iteration

  • Experience working within a wider product strategy: able to take direction on the destination and own the route

  • Comfortable interpreting analytics and turning data into decisions that deliver customer value

  • Excellent communicator

  • Be able to say No (with justification)

  • Solid grasp of design and UX principles

  • Comfortable working in an Agile team

  • Able to work from the office in Exeter x2 days a week

Nice to have

  • Experience in tourism, attractions, ticketing, e-commerce or payments

or