Business Development Executive

As a member of our Business Development team, reporting to the Senior Business Development Manager, you will be a point of contact for prospective DigiTickets clients. You'll make sure that all new leads get a warm welcome and continue to give them the full DigiTickets treatment throughout their journey.

You’ll gain an understanding of their needs, identify whether DigiTickets is the right fit, demonstrate the DigiTickets product(s) and help get new clients onboarded. You’ll work closely with the rest of our Business Development team as well as our Onboarding and wider CRM superstars.

We don't do pushy sales and we value genuine relationships and partnerships. We listen to, care for and go the extra mile for our clients to build happy and successful long-term relationships. To be a part of DigiTickets, you'll need to share that mentality.

You'll be a natural 'people-person' capable of quickly and naturally forging excellent relationships, with strong organisation and time management skills to help you manage a busy pipeline of new leads and ensure these are co-ordinated and followed up with promptly and in-depth.

DigiTickets is based in Exeter, Devon, and most of our team works from our Head office. The Business Development Executive role does involve travelling to visit clients, this means regular time away from home should be expected. While the Business Development Executive role tends to be home-based to facilitate travel, we do hold regular team meetings in our Exeter HQ, we would also welcome you to spend your first few weeks in Exeter getting to know the business and your new role.

About DigiTickets

DigiTickets provides award-winning software solutions to the Tourism, Leisure and Events Industries. Trusted by over 600 venues globally we process over 1 million ticket sales per month, and approximately £300,000,000 in revenues annually. We work tirelessly to ensure we understand the needs and aspirations of our clients, combining the right strategy with the right tech to achieve the best results.

We're an ambitious, forward-thinking team offering a relaxed and friendly working atmosphere where every opinion is taken into consideration and discussed, so you will have the opportunity to shape and lead development projects for many well-known clients, such as IWM, Emirates & Dublin Zoo.

We are a market leader in the UK and we are growing through recommendations alone; we're looking for talented and enthusiastic people to join our team and help take our SaaS solutions to the next level.

Find out more about us at www.digitickets.co.uk

Benefits

• Holidays: 25-30 days of annual leave (plus bank holidays), with increased entitlement based on service.

• Competitive Salary: £25k - £32k per annum

• Nest Pension scheme

• Discretionary company bonus

• Annual Training Allowance: Receive support for certifications and professional development.

• Birthday Leave: Enjoy a day off on your birthday to celebrate.

• Team Outings & Events: Be part of a collaborative and social team culture.

• Annual training and certification allowance

• Car Allowance

• Company Mobile Phone

The role will be varied and challenging, with responsibilities including:

• Qualifying leads, arranging, and providing product demos to prospective and existing

DigiTickets clients whether in-person or remotely.

• Capturing full lead information, taking notes and tailoring the pitch to the client's requirement

• Knowing the DigiTickets feature set and relevant associated products inside out, while being

able to communicate it in a clear and accessible way.

• Sourcing leads via client referral, lead referral, social media and networking to ensure a well-stocked pipeline

• Sourcing and preparing tenders for the business for relevant growth opportunities or

markets

• Attending trade shows, conferences, and industry networking events – this may include

presenting to an audience and sharing your industry knowledge

• Keeping up to date with the market and competitor developments, whilst updating the team

accordingly

• Contributing to ideas on the company growth areas, new products, hardware, initiatives,

and structure

• Helping to onboard the new clients you bring to DigiTickets alongside our Projects team

• Any associated admin as necessary