Business Administrator

We are seeking a highly motivated and proactive Business Administrator to join our dynamic team and provide essential support to the Executive Assistant to the Managing Director. This diverse role will encompass a wide range of administrative and operational tasks, offering a fantastic opportunity for a keen and ambitious individual to learn and grow within a fast-paced environment. The ideal candidate will be a quick learner with a proactive approach, able to take initiative and work independently while maintaining high levels of accuracy and attention to detail.

The role is hybrid and part-time, comprising 20 hours a week, with 2 office-based days at our Pynes Hill office. Flexible working hours to be discussed. Free, private parking is available.

ABOUT DIGITICKETS

DigiTickets provides award-winning software solutions to the Tourism, Leisure and Events Industries, including ticketing, EPOS, membership solutions, payment processing, and shift scheduling software.

We're a passionate team of 67 individuals dedicated to creating exceptional products for our clients. We thrive on a culture of innovation, pushing boundaries, and achieving outstanding results that we can all be proud of.

We are committed to fostering a team environment that values diverse skills and fresh perspectives. We believe in creating a supportive and inclusive workplace where every team member has the opportunity to grow, develop, and excel. We actively listen to our team's needs and strive to provide the resources and support necessary for a healthy work-life balance, recognising that a happy and fulfilled team is a productive and successful one.

Find out more about us at www.digitickets.co.uk

THE ROLE

The role will incorporate a range of different responsibilities, working across the business with stakeholders at various levels to promote and maintain an efficient working environment. This will include:

• General administration

  • Acting as a key player in facilitating strong communication between senior management and the wider management team

  • Formatting data for internal company presentations

  • Proofreading documents, including marketing materials and company communications

  • Assisting in the organisation of team events and socials
    

• Data collection

  • Working closely with department heads to collect and report on key data points

  • Identifying data gaps and putting processes in place to improve clarity
    

• Office management

  • Acting as a point of contact for the office, receiving and directing inbound communications

  • Liaising between the team and third parties regarding maintenance requirements

  • Auditing and ordering office supplies

  • Assisting the team with any non-routine administrative matters
    

• Accounts assistance

  • Assisting with occasional financial tasks, including invoice processing, payment requests, and fee calculations.

BENEFITS

We believe in rewarding our employees and fostering a positive and engaging work environment. We offer a competitive benefits package that includes:

• Discretionary annual bonus

• Nest Pension scheme

• 25 days of annual leave plus bank holidays, increasing by one day per year up to 30 days after two years of service.

• Birthday leave, or TOIL if it falls on a non-working day

• Access to a generous training and accreditation budget to support your professional growth

• Departmental entertainment budget for regular socials with your teammates, as well as regular company outings and events

• Essential skills

  • Excellent communication and interpersonal skills: Proven ability to interact effectively with individuals at all levels, both internally and externally.

  • Strong organisational and time management skills: Ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.  

  • Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook.

  • Data entry and analysis skills: Accuracy and attention to detail are paramount.

  • Problem-solving and analytical skills: Ability to identify and resolve issues independently.

  • Initiative and proactiveness: Ability to work independently, take ownership of tasks, and anticipate needs.

  • Strong reading and writing skills: Excellent written and verbal communication skills are essential for proofreading, report writing, and clear, concise communication.
    

• Desirable skills

  • Experience with CRM or project management software.

  • Previous experience in an administrative or support role.