Back-End Team Lead

At DigiTickets, we’re committed to delivering intuitive, scalable solutions that power ticketing, bookings, and operations for some of the UK’s best-known visitor attractions. We’re seeking a Back End Team Leader to lead the delivery and evolution of our back-office systems, driving continuous improvements and ensuring that our platforms are high-performing, secure, and future-ready. 

This is a hands-on leadership role ideal for a technically skilled individual who can lead a team, manage delivery, and act as a key technical stakeholder for core system components such as reporting, configuration tools, and customer/venue management interfaces. 

Benefits 

• Holidays: 25-30 days of annual leave (plus bank holidays), with increased entitlement based on service. 

• Competitive Salary: Up to £58,000 based on experience 

• Nest Pension scheme 

• Discretionary company bonus 

• Annual Training Allowance: Receive support for certifications and professional development. 

• Birthday Leave: Enjoy a day off on your birthday to celebrate. 

• Team Outings & Events: Be part of a collaborative and social team culture. 

• Annual training and certification allowance  

Team Leadership & Delivery 

• Lead a multidisciplinary team of developers responsible for DigiTickets’ back-office platform. 

• Plan and manage development sprints in collaboration with Product and QA teams. 

• Mentor and support team members, promoting best practices and a collaborative culture. 

• Track and report on team performance, identifying blockers and facilitating resolution. 

Technical Ownership

• Act as the technical owner for back-office systems, ensuring scalability, security, and maintainability. 

• Collaborate with Product Owners to translate roadmap features into robust technical solutions. 

• Review code, propose architectural improvements, and ensure alignment with platform standards. 

• Guide the team in managing technical debt and modernising legacy systems. 

Cross-Functional Collaboration

• Work closely with Product, Support, Security, Infrastructure, and Front-End teams to ensure effective integration of new features and platform consistency. 

• Support the wider business by improving internal tooling and workflows that rely on the back-office platform. 

• Provide second-line technical support where necessary to assist with escalated issues. 

Quality & Compliance

• Enforce high standards for code quality, documentation, and automated testing. 

• Ensure updates meet internal QA benchmarks and contribute to release planning. 

• Uphold data protection and compliance standards (e.g., GDPR, PCI-DSS). 

Required Skills & Experience 

• 5+ years of experience in a technical leadership or senior developer role, ideally within SaaS or enterprise software. 

• Strong hands-on coding skills in modern frameworks and languages (e.g., PHP, Go, Symphony, Laravel). 

• Proven experience leading agile software development teams. 

• Solid understanding of databases, APIs, and microservices. 

• Experience managing technical roadmaps and stakeholder expectations. 

• Confident working with cloud services (e.g., AWS, Azure) and CI/CD pipelines. 

Desirable 

• Experience in the attractions, ticketing, or leisure industries. 

• Familiarity with reporting systems, data pipelines, and system configuration tools. 

• Exposure to frontend frameworks such as Vue.js or React. 

• Prior involvement in system re-architecture or platform migration projects.